Shipping Policy
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Shipping charges are calculated at checkout and depends on your order value.
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Shipping Timeline
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Estimated delivery timelines can be upto 7 business days.
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Delivery Partners
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We partner with reliable courier services to ensure safe and timely delivery.
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Order Tracking
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Once your order is shipped, you will receive a notification.
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Shipping Regions
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We currently ship within Delhi NCR
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Lost or Damaged Shipments
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If your package is lost or damaged during transit, please contact us at within 24 hours of delivery. Provide order details and any supporting images for faster resolution.
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Return & Exchange Policy
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Payment Failures / Cancellation
Users may request cancellations within a specified timeframe before the order is shipped. Connect with us on customare care number 9711463840 or Email us at rgrjgupta@gmail.com with the Order details for us to take action.
Customer support is available during business hours: 9:00AM to 5:30PM IST
In the case of payment failures, Scriba will notify the user to resolve the issue before processing the order.
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No Returns Policy
We do not offer returns for any purchased products.
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Defective or Damaged Products
If your product arrives defective or damaged, we will provide an exchange.
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Exhange Process for defective/damaged products
Notify us within 24 hours of receiving the product.
Email us at with the following:
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Order details
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Clear images/videos of the defective /damaged product
Return the product in its orignal packaging.
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Exchange Approval
Exchanges are subject to verification of the defect or damage.
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Refund Policy
Refunds are only applicable for out-of-stock products or cancellations due to Scriba error.